Refund and Returns Policy
At YOMINAILS, we strive to provide you with the highest quality products and ensure a pleasant shopping experience. Please take a moment to review our return and exchange policy.
No Return or Exchange Policy
For hygiene and safety reasons, we do not accept returns or exchanges unless the item you received is defective, damaged, or incorrect. Once an order is placed, it is considered final. We kindly ask you to carefully review your order, including size and style, before confirming your purchase.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us immediately at support@yominails.com. We will assist you promptly and work with you to resolve the issue. Please provide photos of the damaged or incorrect item along with your order details to help us evaluate the situation efficiently.
Refunds
- Order Cancellations: If you wish to cancel your order before it has been processed, you will be automatically refunded to your original payment method within 2 business days. Please note, depending on your bank or credit card company, it may take additional time for the refund to appear in your account.
- Faulty Items: If your item is found to be defective or damaged, we will review the situation and arrange a replacement or refund, depending on the issue. We strive to handle these cases with care and urgency to ensure your satisfaction.
Before You Order
To avoid any issues with sizing or style, we encourage you to carefully review our Size Guide before completing your purchase. If you are unsure about which size to choose, please reach out to us at support@yominails.com, and we will be happy to assist you.
Customer Support
At YOMINAILS, we are here to make sure your shopping experience is flawless. If you have any questions or concerns, please don’t hesitate to contact us at support@yominails.com. We are happy to assist you throughout the process and ensure you’re completely satisfied with your purchase.
Thank You for Choosing YOMINAILS
We appreciate your business and are dedicated to providing you with high-quality products and customer care. Your trust in us means the world, and we look forward to serving you again!